Outlay

Award

91003124F0321

View source record on USAspending.gov ↗

OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES PROVIDED MUST BE IN ACCORDANCE WITH THE REQUIREMENTS OF THE CONTRACT FOR THE TASK ORDER.

Recipient
NELNET SERVICING LLC
Awarding agency
Department of Education
Sub-agency
Department of Education
Fiscal year
FY2024
Obligated (promised)
$392,438,575
Total obligation (detail)
$392,438,575
Potential value (ceiling)
$392,438,575
Outlaid (paid out, linked File C)
no linked financial data
Signed
Jun 28, 2024
Period of performance
Jul 1, 2024 – Mar 31, 2027
Competition
FULL AND OPEN COMPETITION
Offers received
5
Solicitation
SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Pricing
FIXED PRICE WITH ECONOMIC PRICE ADJUSTMENT
NAICS
522390 — OTHER ACTIVITIES RELATED TO CREDIT INTERMEDIATION
Award type
DELIVERY ORDER

Structural flags (1)

  • Obligations ≥ 3× initial obligation

    These contracts grew to at least three times the money they started with, through later changes. Some contracts are planned to grow; others grow past what was originally agreed.

    growth_ratio=3.49 · total_obligation=392,438,575 · initial_obligation=112,465,331 · modification_count=49

    Rule modification_growth, methodology v1.2.0 — definition and caveats

Transactions (50)

0Jun 28, 2024—$112,465,331OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES PROVIDED MUST BE IN ACCORDANCE WITH THE REQUIREMENTS OF THE CONTRACT FOR THE TASK ORDER.
P00001Jul 17, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$687,727THE PURPOSE OF MODIFICATION P00001 IS ADDING FUNDING AND REQUIREMENTS AS FOLLOWS CR 6676 USDS CONSOLIDATION ORIGINATOR UPDATES AND CR 7026 USDS REAMORITIZATION SCHEDULE
P00002Jul 24, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$21,836THE PURPOSE OF THIS MODIFICATION IS ADDING FUNDING AND REQUIREMENTS FOR CR 6972 -USDS-3RD CATCH-UP CR FOR USDS SERVICERS TO PROVIDE UPDATE TO BUSINESS REQUIREMENTS AND TO CORRECT TYPOS, ADD MISSING PUNCTUATION, AND PROVIDE CONSISTENT DOCUMENT FORMAT
P00003Aug 20, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$0THE PURPOSE OF THIS MODIFICATION IS FUNDING AND REQUIREMENTS FOR CR 7125-USDS SERVICER INFORMATION PORTAL INTEGRATION WITH AIMS MFA-NELNET, FIRM-FIXED PRICE OF $0.00. NELNET ADDED URLS TO BE INTEGRATED WITH THE AIMS SYSTEM. A CONTINUATION OF CR 6889.
P00004Aug 20, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$3,026THE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDING AND REQUIREMENTS ASSOCIATED WITH IMPLEMENTING CHANGE REQUEST - 7067 - JOINT CONSOLIDATION LOAN SEPARATION - PHASE 1 FOR THE FIXED PRICE OF $3,025.55.
P00005Sep 19, 2024OTHER ADMINISTRATIVE ACTION$386,026THE PURPOSE OF MODIFICATION P00005 IS ADDING FUNDING FOR O&M AND FUNDING ASSOCIATED WITH THE LATEST EMPLOYMENT COST INDEX (ECI) RELEASE, IN ACCORDANCE WITH THE ECONOMIC PRICE ADJUSTMENT
P00007Sep 20, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$96,706THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE CR 6822 - FINE GRAIN FORBEARANCE REPORTING TO NSLDS - REVISED AND PROVIDE ADDITIONAL FUNDING IN THE AMOUNT OF $97,705.66.
P00006Sep 23, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$264,759THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE CR 7054 - NSLDS IDR PROXY INELIGIBLE MONTHS AND PROVIDE ADDITIONAL FUNDING IN THE AMOUNT OF $264,758.65.
P00008Sep 26, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$1,451,147THE PURPOSE OF THIS MODIFICATION IS TO FORMALIZE REQUIREMENTS AND FUNDING FOR CHANGE ORDERS ISSUED IN JULY AND AUGUST 2024, ADD FUNDING FOR CR 7170 -IDR- MOVING OF NOVEMBER 2024 IDR ANNIVERSARY DATES, AND ADD AT RISK INCENTIVE FUNDING AND DETAILS.
P00009Oct 31, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$53,208,872THE PURPOSE OF THIS MOD IS TO INCREASE THE QUANTITY, VALUES, AND EXERCISE THE OPTION PERIOD CLINS WITH A POP OF 11/1/2024-12/31/2024. THE TOTAL OBLIGATED AMOUNT IS INCREASED FROM $115,376,557.54, BY $53,208,872.12, TO $168,585,429.66.
P00010Nov 1, 2024CHANGE ORDER$2,142,780THE PURPOSE OF MODIFICATION P00010 IS TO FORMALIZE REQUIREMENTS AND FUNDING FOR CHANGE ORDERS ISSUED IN OCTOBER 2024AND ISSUE A CHANGE ORDER TO ADD CR 7031-SPS PHASE 2 INTEGRATION WITH USDS SERVICERS. FUNDING IS ADDED AS A NOT TO EXCEED VALUE.
P00011Nov 22, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE-$1,000,00091003124F0321
P00012Dec 19, 2024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE-$403,024THE PURPOSE OF MODIFICATION P00012 IS TO DEFINITIZE CHANGE ORDERS 6,7,8,10&11, AND TO ADD THE FEDCONNECT INSTRUCTIONS.
P00014Dec 31, 2024EXERCISE AN OPTION$27,833,877THE PURPOSE OF MODIFICATION P00014 IS TO ADJUST THE QUANTITY AND VALUES OF THE OPTIONS TO EXERCISE THE OPTION PERIOD CLINS, WITH A PERIOD OF PERFORMANCE OF 1/1/2025-1/31/2025, AND TO ADD OPTIONAL CLINS FOR THE PERIOD OF 2/1/2025-3/31/2025.
P00016Jan 31, 2025EXERCISE AN OPTION$51,544,774THE PURPOSE OF THIS MODIFICATION IS TO ADJUST QUANTITY AND VALUES OF THE OPTIONS TO EXERCISE THE OPTION PERIOD CLINS 3001 - 3006.
P00015Feb 7, 2025DEFINITIZE CHANGE ORDER-$9,646THE PURPOSE OF THIS MODIFICATION IS TO DEFINITIZE REQUIREMENTS AND FIRM FIXED PRICE FUNDING FOR A CHANGE ORDER ISSUED AS NOT TO EXCEED. CLIN 0036 - CHANGE ORDER #14 - CR 7031 - SPS PHASE 2 INTEGRATION WITH USDS SERVICERS
P00017Feb 13, 2025CHANGE ORDER$66,989THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A CHANGE ORDER FOR CR 7331 - MOVING APR - JAN 2026 IDR ANNIVERSARY DATES FOR SAVE AND COMBO BORROWERS AND PROVIDE FUNDING WITH A NOT TO EXCEED AMOUNT OF $66,988.90.
P00018Feb 26, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$0THIS MODIFICATION IS ISSUED TO DOCUMENT THE ISSUANCE ON FEBRUARY 26, 2025 OF A STOP WORK ORDER IN ACCORDANCE WITH CONTRACT FAR CLAUSE 52.242-15 STOP WORK ORDER (AUG 1989). THE STOP WORK ORDER ENTITLED 2025 STOPPING IDR PROCESSING IS ATTACHED.
P00019Apr 1, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$26,828,656THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE FAR 52.217-8 OPTION TO EXTEND SERVICES FOR ONE ADDITIONAL MONTH. PERIOD OF PERFORMANCE WILL BE EXTEND FROM 4/1/2025 - 4/30/2025.
P00020Apr 10, 2025OTHER ADMINISTRATIVE ACTION$0THE PURPOSE OF THIS MODIFICATION IS TO LIFT THE STOP WORK ORDER ISSUED ON JANUARY 17, 2025. NELNET WILL RESUME ALL WORK RELATED TO TPD - TRANSFERS.
P00021Apr 30, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$26,546,202EXERCISE FAR CLAUSE 52.217-8 OPTION TO EXTEND SERVICES FOR ONE ADDITIONAL MONTH.
P00022May 2, 2025FUNDING ONLY ACTION-$849,326THE PURPOSE OF THIS MODIFICATION IS TO DEOBLIGATE FUNDING THAT IS NO LONGER NEEDED. THE TOTAL AWARD AMOUNT IS DECREASED BY $849,326.18 FROM $302,136,037.84 TO $301,286,711.66
P00023May 5, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$3,491INCORPORATE CR 7355 - FMS FILE TRANSFER TRANSITION FROM ESB TO TD CLIENT.
P00024May 6, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE-$557,175DEFINITIZE CHANGE ORDER #9, #12, #13, #20 AND #21. DEOBLIGATED FUNDING FROM CHANGE ORDER #9-13 AND #21.
P00026May 30, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$51,698,568EXERCISE FAR CLAUSE 52.217-8 OPTION TO EXTEND SERVICES FOR TWO ADDITIONAL MONTH.
P00025Jun 3, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$196,671ADD FUNDING TO CLIN 3006AB - CLIN 6 SUBCLIN - SCANNED DOCUMENTS AND DEFINITIZE CHANGE ORDER #23 - CR 7340 - SPOUSAL TREATMENT CHANGES FOR PROCESSING IBR, ICR, AND PAYE REPAYMENT PLANS
P00027Jun 6, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$1,300,000ADD CLIN 3003AC FOR CLIN 3 SUPPLEMENTAL - PERFORMANCE INCENTIVE FOR AT-RISK BORROWERS
P00028Jun 18, 2025FUNDING ONLY ACTION-$10,648,166DEOBLIGATE EXCESS FUNDING FROM CLINS: 1012AA, 1012AB, 1012AC, 2001, 2003AA, 2003AB, 2006AA, 2006AB, 2006AC
P00029Jun 20, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$998,632THE PURPOSE OF THIS MODIFICATION IS TO ADD ADDITIONAL FUNDING TO CLIN 3006AA CLIN 6 SUBCLIN AND CLIN 3011 CLIN 6 SUBCLIN INCORPORATE CR 7339 AND EXTEND THE STOP WORK ORDER FOR SINGLE SIGN-ON.
P00030Jul 15, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$284,935THE PURPOSE OF THIS MOD IS TO IMPLEMENTING CHANGE REQUEST 7385 AND CHANGE REQUEST 7357. IT ALSO ADD ADDITIONAL FUNDING FOR CLIN 3011 FOR SUBCLIN 6B FOR INFLUX OF SCANNED DOCUMENTS.
P00031Jul 17, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$0THE PURPOSE OF MODIFICATION P00031 IS TO EXTEND CR 7339 TO JULY 18,2025
P00032Jul 22, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$7,125INCORPORATE CHANGE REQUEST (CR) 7398 - FSA CLOUD NETWORK FOR KAFKA BROKER BEING REHOSTED ON MSX AND ESTABLISH FIRM FIXED PRICE FOR THIS CR.
P00033Jul 31, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$51,742,074EXERCISE FAR CLAUSE 52.217-8 OPTION TO EXTEND SERVICES FOR TWO ADDITIONAL MONTH.
P00034Aug 4, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$988,037DEFINITIZE CHANGE ORDER #15 - CR 7150, CHANGE ORDER #16 - CR 7248 AND CHANGE ORDER #19 - CR 7249
P00035Aug 8, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$0EXTEND STOP WORK ORDER FOR SINGLE SIGN ON
P00036Aug 14, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$33,573DEFINITIZE CHANGE ORDER #18 - CR 7233
P00037Aug 20, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$404,144INCORPORATE CR 7312 - FY25 FINANCIAL AUDIT HANDOUTS - NON- DEFAULTED LOANS AND PROVIDE FUNDING FOR ONGOING COSTS FOR CR 7095.
P00038Aug 22, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$470,314INCORPORATE CR 7420 - OB3 - SERVICER IDR CHANGES
P00039Sep 5, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$16,137THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE THE NEW ECONOMIC PRICE ADJUSTMENT FOR FY 2025
P00040Sep 18, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$96,438THE PURPOSE OF THIS MODIFICATION IS TO ADD CLIN 4014 FOR CHANGE ORDER #17 - CR 7213, INCORPORATE AND ADD REQUIREMENTS FOR CR 7428 AND CR 7429.
P00013Oct 22, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$0THE PURPOSE OF THIS MODIFICATION IS TO REVISE DATES IN CHANGE REQUEST (CR) 7420 OB3 - SERVICER IBR CHANGES.
P00041Nov 14, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$79,878THE PURPOSE OF THIS MODIFICATION IS TO MODIFY THE FIRM-FIXED PRICE OF CHANGE REQUEST (CR) 7420 OB3 - SERVICER IBR CHANGES DUE TO CHANGES FROM CR 7420 QUESTIONS AND ANSWERS V.12.
P00042Nov 24, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$0THIS MODIFICATION IS ISSUED TO PROVIDE EXTENSION TO A STOP WORK ORDER IN ACCORDANCE WITH CONTRACT FAR CLAUSE 52.242-15 STOP WORK ORDER (AUG 1989)
P00043Dec 4, 2025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$183THIS MODIFICATION IS TO PROVIDE ADDITIONAL FUNDING TO CLIN 6AC - ALTERNATE FORMAT FOR THE INCREASE IN QUANTITY.
P00044Jan 6, 2026SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$142,137THE PURPOSE OF THIS MODIFICATION IS TO ADD CLIN 4017 TO ESTABLISH REIMBURSEMENT OF COSTS FOR LEGAL ACTIONS AND TO PROVIDE FUNDING IN RESPONSE TO THE SETTLEMENT AGREEMENT RESOLVING THE APPEAL DESIGNATED CBCA NO. 8479 AND THE CERTIFIED CLAIM SUBMITTED
P00045Jan 15, 2026SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$0THE PURPOSE OF THIS MODIFICATION IS TO REMOVE THE UAT ARTIFACTS FOR CR 7420 OB3 - SERVICER IBR CHANGES
P00046Feb 20, 2026SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$21,263THE PURPOSE OF THIS MODIFICATION IS TO PUT ADDITIONAL FUNDING FOR CR 7213 AND DEFINITIZE THE CR ON THIS MODIFICATION.
P00047Feb 26, 2026SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE-$71,464THE PURPOSE OF THIS MODIFICATION IS TO DECREASE THE PRICE FOR CR 7150 AS PHASE 4 IS NO LONGER APPLICABLE BECAUSE THE 1099 REQUIREMENT FOR TPD IS REMOVED.
P00048Mar 13, 2026SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE$0THE PURPOSE OF THIS MODIFICATION IS TO LIFT STOP WORK ORDER - CR 7054 NSLDS IDR PROXY INELIGIBLE MONTHS IN ACCORDANCE WITH FAR 52.242-15 STOP WORK ORDER (AUG 1989) AND UPDATE SCHEDULE DATES.
P00049May 26, 2026SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE-$6,054,932THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE EXCESS FUNDS FROM CLINS THAT IS NO LONGER NEEDED

Record history in our archive

Outlay keeps a content-hashed copy of this record from every pull. No post-publication revisions observed so far.