Award
28321324FA0010214
View source record on USAspending.gov ↗CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003
- Recipient
- FOUR POINTS TECHNOLOGY, L.L.C.
- Awarding agency
- Social Security Administration
- Sub-agency
- Social Security Administration
- Fiscal year
- FY2024
- Obligated (promised)
- $150,447,391
- Total obligation (detail)
- $150,447,391
- Potential value (ceiling)
- $150,518,963
- Outlaid (paid out, linked File C)
- no linked financial data
- Signed
- Aug 1, 2024
- Period of performance
- Aug 1, 2024 – Jul 31, 2027
- Competition
- FULL AND OPEN COMPETITION
- Offers received
- —
- Solicitation
- SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
- Pricing
- FIRM FIXED PRICE
- NAICS
- 541519 — OTHER COMPUTER RELATED SERVICES
- Award type
- BPA CALL
Structural flags (1)
Obligations ≥ 3× initial obligation
These contracts grew to at least three times the money they started with, through later changes. Some contracts are planned to grow; others grow past what was originally agreed.
growth_ratio=3.67 · total_obligation=150,447,391 · initial_obligation=41,031,819 · modification_count=7
Rule
modification_growth, methodology v1.2.0 — definition and caveats
Transactions (8)
| 0 | Aug 1, 2024 | — | $41,031,819 | CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003 |
| P00001 | Mar 14, 2025 | FUNDING ONLY ACTION | $15,000,000 | MODIFICATION TO ADD ADDITIONAL FUNDING TO THE CALL ORDER FOR AWS CCAAS, AND TO EXPAND CCAAS TECHNOLOGY TO SSA FIELD OFFICES - BLANKET PURCHASE AGREEMENT 28321321A00040003 |
| P00002 | Jul 31, 2025 | FUNDING ONLY ACTION | $9,599,000 | MODIFICATION TO ADD ADDITIONAL FUNDING TO THE CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) AND TO PURCHASE VERINT WORKFORCE MANAGEMENT (WFM) - BLANKET PURCHASE AGREEMENT 28321321A00040003 |
| P00003 | Aug 14, 2025 | EXERCISE AN OPTION | $10,141,572 | MODIFICATION TO EXERCISE OPTION YEAR 1 FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003 |
| P00004 | Sep 30, 2025 | FUNDING ONLY ACTION | $23,605,000 | MODIFICATION TO ADD FUNDING AND UPDATE THE TERMS OF THE CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003 |
| P00005 | Feb 12, 2026 | FUNDING ONLY ACTION | $15,000,000 | MODIFICATION TO ADD FUNDING TO THE CALL ORDER FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003 |
| P00006 | Mar 12, 2026 | FUNDING ONLY ACTION | $36,000,000 | MODIFICATION TO FULLY FUND CLIN 0002 FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) - BLANKET PURCHASE AGREEMENT 28321321A00040003 |
| P00007 | Aug 3, 2026 | EXERCISE AN OPTION | $70,000 | MODIFICATION TO EXERCISE THE OPTION FOR AMAZON WEB SERVICES (AWS) CONNECT FOR CONTACT CENTER AS A SERVICE (CCAAS) FOR OFFICE OF INSPECTOR GENERAL AND UPDATE THE PRICING MODEL TO AWS CONNECT UNLIMITED - BLANKET PURCHASE AGREEMENT 28321321A00040003 |
Record history in our archive
Outlay keeps a content-hashed copy of this record from every pull. No post-publication revisions observed so far.
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